Helpline open 24 hours a day:  0808 1234 555 (freephone)

Mary and John's story

This story is representative of a typical RSABI case and the support we provide. All names and some of the particulars have been changed to maintain confidentiality.

Mary and John's story

Mary contacted RSABI last year when her husband, John, was no longer able to work due to ill health. John had worked in farming for over 30 years. They were waiting for benefits claims to be processed and in the meantime had no money to buy food or pay for heating costs for them and their two young children.  

We organised an immediate payment for them to be able to manage until their benefits were awarded, this helped with rent and essential food and heating.  

Moving from a steady income to benefits was quite a shock initially and we helped over Christmas by sourcing toys from a local toy appeal and Christmas food from a private donation.  

Losing his job, his ill health and not being able to provide for his family took its toll on John. We were able to pay for counselling sessions to help him come to terms with the fact that his health would prevent him from doing farm work again. We also supported both Mary and John with regular phone calls. Since then, John’s health has improved sufficiently to allow him to do part-time voluntary work and this has given him his confidence back. 

If you, or someone you know, is struggling please call the RSABI helpline on 0300 111 4166. The helpline is open every day of the year from 7am to 11pm. 


About Us

Providing emotional, practical and financial support to individuals and their families across the agricultural sector including farming, crofting and growing.

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The Rural Centre
West Mains of Ingliston
EH28 8LT
Telephone: 0131-364-4205

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RSABI Helpline - 0808 1234 555 (freephone)

The helpline is free to phone and open 24/7, 365 days a year.

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