We're looking for a new Case Officer to join our team
31 May 2021We've launched a recruitment drive for a new Case Officer to join our Welfare Team.
RSABI provides financial, practical, and emotional support to people involved in Scottish agriculture. The support is mainly delivered through our national helpline and case work which is undertaken by a team of case officers supported by our Welfare Manager.
We are looking for a new full-time case officer to join theWelfare team. This person will be responsible for delivering our package of support to new and existing beneficiaries in North-East Scotland. The successful candidate will also be responsible for supporting RSABI’s national helpline which will include making outbound support calls to clients.
The purpose of the role is to:
- To support clients of the charity in line with the organisations criteria for support
- To assist with the operation of the RSABI helpline by handling incoming calls, triaging and making outbound support calls
- Build positive working relationships with key stakeholders and partners that can provide support to RSABI clients
Find out more about the vacancy
Providing emotional, practical and financial support to individuals and their families across the agricultural sector including farming, crofting and growing.
The Rural Centre
West Mains of Ingliston
The helpline is available every day of the year from 7am to 11pm.